If your web hosting supplier provides live chat support, you're able to speak with an agent live and learn useful info or get an issue resolved promptly. The advantage of using chat compared to calling to talk to a live person is that you need only a computer with access to the web, so that you will not pay any rates in the event that you are in another country or state. In addition, it is quicker to copy and paste information like domain names, usernames or error messages i.e. details that are sometimes hard to share with the other party over the phone. The live chat is also a considerably quicker solution to contact the website hosting supplier's support team compared to using a ticketing system. What's more, when some trouble needs a bit more time to be resolved, you are able to do something else entirely while you wait for support on the live chat, so that you will not lose time - something that's impossible when you are on the phone.

Live Chat Support in Shared Web Hosting

We provide a live chat support service for all Linux shared web hosting packages that we offer and we're able to support you with almost everything live. If you don't have an account with us yet, we are able to give you more details about the plans in order to help you to choose the most appropriate plan. In case you are an existing client, we are able to help you with any billing or general matter and with lots of common technical troubles, such as an email address installation in a desktop e-mail client. When you cannot call us for whatever reason or you're in a country where we don't have a local phone number, our live chat is the best option to contact us. Needless to say, some issues require additional time to investigate and test, so you'll have to open a ticket to our technicians, however, we are able to save your time and help you with a number of issues on the chat.