Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering great quality support on time is our top priority, so that we back up each Linux shared web hosting packages plan with a 1–hour ticket reaction guarantee. When you submit a ticket or drop an e–mail, our customer technical support staff will try all they could do to supply the most adequate answer to your issue and to give you help quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily contact us 24x7x365 with any issue you may have connected with Site Secure Hostings’s products. We’ve got qualified professionals available most of the time to supply instructions at any time when needed. You may use the ticket system or drop an email any time, or you can pick–up the phone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives you a substantial know–how base which is built into all parts. In each area, you’ll find a Help control key that will load for you a group of step–by–step courses on how to use a selected option or perform a selected action. Moreover, we have produced educational clips that allows you to get a better idea of the Control Panel’s interface.