A 99.9% Server Uptime
Our shared web hosting system is based on a solid, topflight hardware architecture and a significantly customized version of Linux. Thus, no matter what your site is, or how many website visitors you have, or even if there’s a DoS attack, our machines will remain up and your websites will remain accessible online.
Our Linux shared web hosting packages plans come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is vital to also set up your own network infrastructure. That’s why we built a custom internal network in each one of our data center facilities. Based on top–drawer Juniper switches and routers, our internal network allows for hair–raisingly fast data transfer rates and is completely redundant.
As a result, you will enjoy a 99.9% network uptime in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe and in our datacenter in AU, no matter which web hosting package you have opted for.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to curtail all potential risks with our cloud hosting plans and although we offer premium technical support, there are occasions when the client is simply not happy with what we have to offer. Or he needs to switch to a more powerful hosting service, such as a virtual private server or a dedicated hosting server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not happy, we will give you your money back.
24/7 Technical Support
We have mindfully chosen each individual member of our 24x7 support department to ensure that we can provide the very best technical support that you can possibly get. Each of our technicians has lots of years of experience working with web hosting accounts behind his back, so they know what they are doing. Moreover, they’re at your disposal 24/7/365 – you’ll be able to call them whenever you want and they will reply as soon as possible.
Their average support ticket response time is just 20 minutes, whilst with many other hosting suppliers you have to wait for days. Moreover, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered in under an hour.