1 hour ticket response
Fast support is our topmost objective and that’s why we’ve got a team of accomplished technicians who are eager to offer a rapid reply to any question that you may have. Simply submit your technical support ticket from your Hosting Control Panel and we’ll respond within sixty minutes at the latest. In fact, we strive hard and aim for a 20–minute response time.
An Outstanding Client Care Service
Each member of our client care staff has lots of years of experience in the Linux shared web hosting packages sector and almost all of them have worked for us for at least five years. They are all eager to answer all your requests in the most proficient way possible.
An Easy–to–Browse Help Center
Included in the Hosting Control Panel is an intuitive Help Center section, which offers various information sources. You can browse through a routinely updated knowledgebase offering web hosting account administration articles and site administration articles, check out our educational video tutorials or have a glimpse at the F.A.Q. database.